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December 13, 2024

Job Title: Recovery Solutions Specialist PART TIME 25/WK IN BRANCHReports to: Recovery Solutions ManagerPurpose:Responsible for the collection of delinquent loan payments and/or overdrawn accounts.  Make attempts to contact them by Initiating phone calls, texts, and emails on these accounts. Maintain accurate collection notes for each one as well. Optimize collections on accounts while balancing members' goodwill with the credit union's overall business interest.Duties and Responsibilities:Attempt to contact and collect on delinquent loans & overdraft accounts.  Set up, post, and transfer payments for members in the form of ACH, card payments, or other accepted methodsFollow up on all correspondence from members in a timely manner.  Ensure professional interface with members.Assist our members in developing plans to bring accounts to current status and/or bring their loans currentNotate ALL correspondence with members within our Collections package. Use all tools and programs given to locate members.Research payroll deductions, stops, starts, and changes as they may affect the status of loan repayment. Determine when loan collateral should be repossessed and serve as a liaison between agents or agencies in handling the repossession of collateral. Take further action such as:  Filing Small claims packets and sending files out to our 3rd party collections agency on delinquent loans at the appropriate time. Follow policy and learn how to handle accounts where bankruptcy has been filed. Work with all staff in a professional manner while assisting them in dealing with collection members.Assist with interoffice duties which include but is not limited to working returned mail, sorting and delivering credit union mail, answering the door or phones Rework loan files for accounts that have forced place insurance Post and track payments from all outside resources Balance general ledgers associated with the departmentThe essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.Experience: One year to three years of proven experience Education: A two-year college degree, or completion of a specialized certification or licensing, or completion of specialized training courses conducted by vendors, or job-specific skills acquired through an apprenticeship programInterpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication and customer service skills. Strong attention to detail and organizational skills and ability to work in a fast-paced environment.Other Skills: General office equipment such as calculators, Microsoft products, computers, photocopiers, telephones, and scanners. Understanding of Credit Union operations. Maintains confidentiality related to Credit Union operations and work-related information. 

December 11, 2024

https://docs.google.com/document/d/1WCuCWygpxEFLgCZAIQ6As7xLEMc4iQmttoO5xY0iiIE/edit?usp=sharingTrail Crew MemberCompensation: $21/hourLocation: Juneau, AlaskaSeason: May 12, 2025 - October 2, 2025Hours of Work: 4 x 9.5/hr days (Mon - Thurs, 7:30 a.m. - 5 p.m.)Hiring Schedule:  Applications will be reviewed and interviews conducted on a rolling basis until all positions are filled.  We are seeking Trail Crew Members to implement our trail construction and maintenance projects. This is an engaging yet challenging position based in Juneau, Alaska and the Tongass National Forest.  Trail Mix, Inc. began in 1993 as a group of volunteers who wanted to improve and maintain the many miles of trail in Juneau. Work is coordinated between the City and Borough of Juneau, US Forest Service, and Alaska State Parks. We are responsible for maintaining Juneau’s world famous trail system, consisting of over 250 miles of trail. We acknowledge with gratitude that we live, work, and recreate on the lands of the Áak’w Kwáan and T’aaku Kwáan on Dzantikʼi Héeni, part of Lingít Aaní. We honor the enduring stewardship these Indigenous communities model— rooted in respect, nurture, reciprocity, balance, and harmony with the Tongass. Position SummaryTrail Mix Crew Members work as part of a team of 3-5 Crew Members and 1 Crew Leader. Crews primarily work in partnership with the US Forest Service, Alaska State Parks and the City and Borough of Juneau. Crew Members perform manual labor and work outdoors in all types of weather conditions. Work consists of creating drainage ditches, reconstructing trail tread, building structures such as retaining walls and bridges, timber and stone work. Crew Members are expected to learn and apply trail building skills, actively participate in training events, practice appropriate safety procedures in all tasks assigned, and use, maintain and repair hand and power tools as necessary.   Crews work mostly in frontcountry settings, this means crews starts and ends each day at the shop. Projects are occasionally located in more remote areas where camping is required. Trail Mix provides a per diem stipend for projects that require overnight camping. Schedules may vary but generally are Monday through Thursday from 7:30am to 5pm. Depending on project work and location, other schedule variations may be implemented. While the staff at Trail Mix work to provide consistency throughout the season, personal flexibility is expected and should be prepared for when entering the term as schedules, times, and work locations are subject to change per project needs.   Position RequirementsMust be eligible to work in the United StatesNo previous trail crew experience required for crew member position. A general comfort and knowledge of working/living in an outdoor setting is preferred. Able to sustain long days of intensive manual labor and physical ability to lift up to 50 pounds consistently and walking 5+ miles over varied terrain.High level of self motivation and disciplineHistory of safe working practicesPhotograph worksites before, during and after work to document on-the-ground work accomplishments and share these images/video with our media coordinatorExpected to bring their own outdoor hiking/work apparel including closed toed boots, pants, long sleeve shirt, and >40 Liter backpack. (PPE is provided by Trail Mix Inc.) Desired QualificationsPrevious trail building / maintenance experienceExperience working with hand tools and power toolsExperience working with or willingness to learn machine operation and maintenance for trail work such as chainsaws, brushes, canny-coms, mini-excavators, etc.Experience working with rigging equipment Ability to pro-actively solve problems, work independently, and be creative and resourceful Passionate about the outdoors and possesses a strong conservation ethic Be available for the full term of the position, May 12 - October 2, 2025 Position ExpectationsExperience and comfort with being in the woods for long periods of timeCapacity to take direction and constructive criticismAbility to communicate effectively with crew members and supervisorsDesire to contribute to a shared community environmentCapacity to act as a respectful, professional representative of Trail Mix Inc. to clients and partnersA positive attitude The desire to learn The desire to challenge themself  BenefitsCompetitive hourly rateTrail Mix swagDiscounts at local shops: Foggy Mountain and Nugget Alaskan Outfitters (NAO)Access to pro deals on outdoor gear and equipmentCrew members working with the USFS can accrue hours for GS-level positions Skills training and experience including technical trail skills, equipment operation, rigging, chainsaw safety and operation, etc.Opportunity to work and explore beautiful Southeast Alaska3-day weekends Equipment and Gear List HiringTrail Mix is an equal opportunity employer and maintains a work environment free from discrimination and where employees are treated with dignity and respect. All applicants will be considered for employment without attention to race, color, ancestry, national origin, religion, mental or physical disability, medical condition, sex, gender, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance. To Apply  Applicants should fill out the application on the website.  Please feel free to contact the Trail Project Coordinators with any questionsmark@trailmixinc.org or nick@trailmixinc.org 

December 11, 2024

https://docs.google.com/document/d/1_U9wArPTVpRduSK1WDQXXB5yvdkWc7OlU41WB60i468/edit?usp=sharingCompensation: $23.50/hourLocation: Juneau, AlaskaSeason: April 28, 2025 - October 2, 2025Crew leaders must be available for the entire duration of the field seasonHours of Work: 4 x 10/hr days (Mon - Thurs, 7:00 a.m. - 5 p.m.)Hiring Schedule: Applications will be reviewed and interviews conducted on a rolling basis until all positions are filled.  We are seeking Trail Crew Leads to implement our trail construction and maintenance projects. This is an engaging yet challenging position based in Juneau, Alaska and the Tongass National Forest.  Trail Mix, Inc. began in 1993 as a group of volunteers who wanted to improve and maintain the many miles of trail in Juneau. Work is coordinated between the City and Borough of Juneau, US Forest Service, and Alaska State Parks. We are responsible for maintaining Juneau’s world famous trail system, consisting of over 250 miles of trail. We acknowledge with gratitude that we live, work, and recreate on the lands of the Áak’w Kwáan and T’aaku Kwáan on Dzantikʼi Héeni, part of Lingít Aaní. We honor the enduring stewardship these Indigenous communities model— rooted in respect, nurture, reciprocity, balance, and harmony with the Tongass. Position Summary A Trail Crew Leader leads a team consisting of 3-5 Crew Members. Crews primarily work in partnership with the U.S. Forest Service, Alaska State Parks, and the City and Borough of Juneau. Crew Leaders perform manual labor and work outdoors in all types of weather conditions. They are expected to apply trail building skills, actively participate in training events, practice appropriate safety procedures in all tasks assigned, and use, maintain and repair hand and power tools as necessary. The crew leads are expected to supervise their crews in all aspects of field operations and ensuring their projects are successfully completed in a timely manner. This includes supervising crew members and ensuring proper attendance and readiness to work. Taking care of any administrative duties such as checking time sheets of crew members. Crew Leads ensure proper safety protocols are followed and maintain a welcoming, inclusive work environment.  Crew Leads also appropriately address any interpersonal or trail-building issues as they arise, which may include seeking additional support from the Trail Coordinator. Additionally, Crew Leads are responsible for the day-to-day management of the project, setting and maintaining a high standard of trail work for the crew, and promoting positivity and actively motivating their crew every day.  Crews work mostly in frontcountry settings, this means crews starts and ends each day at the shop. Projects are occasionally located in more remote areas where camping is required. Trail Mix provides a per diem stipend for projects that require overnight camping. Schedules may vary but generally are Monday through Thursday from 7:00am to 5:00pm. Depending on project work and location, other schedule variations may be implemented. While the staff at Trail Mix work to provide consistency throughout the season, personal flexibility is expected and should be prepared for when entering the term as schedules, times, and work locations are subject to change per project needs.   Position RequirementsMust be eligible to work in the United StatesCurrent valid driver's license and good driving record Be available for the full term of the position – April, 28 - October 2, 2025A minimum of 2 seasons of trail work experience or equivalent experience required. Current Wilderness First Responder certification or equivalent preferred. Able to sustain long days of intensive manual labor and physical ability to lift up to 50 pounds consistently and walking 5+ miles over varied terrain.Expected to bring their own outdoor hiking/work apparel including closed toed boots, pants, long sleeve shirt, and >40 Liter backpack. (PPE is provided) Desired Qualifications Facilitate problem solving to overcome challenges as a team.Contribute to a welcoming and inclusive environment for all crew members.Effectively communicate ideas and concerns as they arise directly to your fellow crew members.Perceive and comprehend significant and apparent hazards to maintain a safe work site.Respond appropriately to potentially stressful and difficult circumstances in the field.Learn and practice ‘Leave No Trace’ techniques.Leadership experience in a backcountry or remote workplace setting is preferred. Position ExpectationsCompile detailed project reports at the conclusion of each projectIdentify project challenges and pro-actively prescribe solutionsRecord weekly project updates succinctly and accuratelySubmit receipts in a timely mannerHigh level of self motivation and disciplineHistory of safe working practicesCapacity to take direction and constructive criticismAbility to communicate effectively with crew members and supervisorsDesire to contribute to a shared community environmentCapacity to act as a respectful, professional representative of Trail Mix Inc. to clients and partnersPhotograph worksites before, during and after work to document on-the-ground work accomplishments and share these images/video with our media coordinator BenefitsCompetitive hourly rateTrail Mix swagDiscounts at local shops: Foggy Mountain and Nugget Alaskan Outfitters (NAO)Access to pro deals on outdoor gear and equipmentCrew members working with the USFS can accrue hours for GS-level positions Skills training and experience including technical trail skills, equipment operation, rigging, chainsaw safety and operation, etc.Opportunity to work and explore beautiful Southeast Alaska3-day weekends Equipment and Gear List HiringTrail Mix is an equal opportunity employer and maintains a work environment free from discrimination and where employees are treated with dignity and respect. All applicants will be considered for employment without attention to race, color, ancestry, national origin, religion, mental or physical disability, medical condition, sex, gender, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance. To Apply Applicants should fill out the application on the website. https://trailmixinc.org/employment/Please feel free to contact the Trail Project Coordinators with any questionsmark@trailmixinc.org or nick@trailmixinc.org